At HyprLoc, we respect your right to privacy and control over your personal and business data. If you have interacted with our services through the WhatsApp Business Platform or other integrations powered by our Solution Partner, Gupshup, you can request to delete your data at any time.
How to Request Data Deletion
To request deletion of your data from HyprLoc’s systems, please follow the steps below:
- Send an email to [email protected] with the subject line: “Data Deletion Request”.
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Include the following details in your email:
- Your registered business name
- WhatsApp phone number associated with your account
- Any relevant identifiers (e.g., Business Account ID, App ID, etc.)
- Our team will verify your identity to ensure that the request is legitimate.
- Once verified, we will permanently delete your data from our systems and from any third-party integrations (like Gupshup or Meta) within 7 business days, unless data retention is required by law or regulatory compliance.
Scope of Data Deletion
Upon receiving a valid deletion request, HyprLoc will remove:
- All identifiable contact and message data stored in our servers
- Customer and business profile information
- Session logs, analytics, and temporary cache files
Some anonymized, non-identifiable data may be retained for analytics or system performance metrics that cannot be traced back to any user.
Data Retention Exceptions
We may retain certain information if necessary for:
- Compliance with legal obligations
- Fraud prevention and abuse detection
- Resolving disputes or enforcing agreements
Contact Us
For any privacy-related questions or assistance with data deletion, please reach out to: