This Privacy Policy explains how HyprLoc (“we”, “our”, or “us”) collects, uses, and protects your information when you use our products and services, including integrations with the WhatsApp Business Platform through our Solution Partner Gupshup.
We are committed to safeguarding your personal and business data and ensuring transparency in how it is handled.
1. Information We Collect
We may collect the following types of information from you:
- Business details such as company name, phone number, and email address.
- WhatsApp Business Account information and message templates.
- Usage analytics, message logs, and event data generated by our automation tools.
- Technical information like device type, browser, IP address, and access times.
2. How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
- To provide and maintain our services and integrations.
- To onboard your WhatsApp Business Account and manage API access through Gupshup.
- To monitor service performance and improve our automation tools.
- To provide technical support and communicate service updates.
3. Sharing of Information
We do not sell, rent, or trade your information with any third party. We may share limited data only with trusted service providers, including:
- Gupshup: Our authorized Solution Partner providing the WhatsApp Business API platform.
- Meta Platforms, Inc.: For WhatsApp Business Platform functionality.
- Cloud or hosting providers for infrastructure and data security.
All data shared is handled under strict confidentiality and in compliance with applicable data protection laws.
4. Data Retention
We retain user data only for as long as necessary to provide our services or to comply with legal obligations. Message logs and account data may be retained for limited periods for billing, security, or dispute resolution.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. This includes secure encryption, access control, and regular system monitoring.
6. Your Data Rights
You have the right to:
- Request access to your stored data
- Request correction of inaccurate information
- Request deletion of your data (see Data Deletion Instructions)
- Withdraw consent to processing, where applicable
To exercise these rights, please contact us at [email protected].
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or regulations. Any updates will be published on this page with an updated “Effective Date.”
8. Contact Us
For questions, feedback, or privacy concerns, contact us at:
📧 [email protected]
🌐 www.hyprloc.in
🗓️ Effective Date: November 2025